Shipping policy

Where We Ship

We currently ship within the United States only.

Processing Times

Most product orders are processed within 1–2 business days.
Custom remedies included with Qest4 bioenergetic scans and packages are formulated within 1–2 business days of receiving your DNA (hair and nail) sample.
You'll receive a tracking number as soon as your order ships.

Shipping Rates & Free Shipping

Shipping is calculated at checkout based on your location and order weight. We offer free shipping on U.S. orders over $50.

Lost or Delayed Packages

If your package hasn't arrived within the expected timeframe, please check your tracking information first. Still need help? Contact us and we'll do everything we can to assist in locating your package.

Order Changes & Cancellations

We begin preparing orders quickly. If you need to cancel or change an order, email us right away — if it hasn't yet shipped, we'll do our best to accommodate your request.